like most major airlines, has specific rules regarding name changes on flight tickets. Whether you’ve made a typo when booking your flight or need to make a correction due to a legal name change, understanding ’ name change policy can save you time, effort, and potential costs. Below, we outline the important aspects of name change policy.
1. No Full Name Changes
does not allow full name changes on a ticket. If you need to transfer your ticket to someone else, this will not be possible. The airline only allows corrections for minor errors such as spelling mistakes or discrepancies in your name. A full name change — for instance, swapping a first name or last name entirely — is generally not permitted under policy.
2. Correcting Minor Name Errors
If you’ve made a minor mistake while booking your flight, such as misspelling a letter in your first name or last name, generally allows you to correct the error without penalty. However, the correction must be relatively simple, such as changing "Jon" to "John" or fixing a misplaced letter. If the change is minor and doesn’t substantially alter the name, the airline is likely to make the adjustment free of charge.
To correct minor name errors, you can contact customer service or, in some cases, use their website or mobile app to make the necessary changes. However, it’s best to do this as soon as possible to avoid complications at the airport.
3. Legal Name Changes
If your name has changed due to legal reasons, such as a marriage or divorce, may allow a name correction, but you will need to provide supporting documentation. For example, if you’ve recently gotten married and changed your last name, you may need to provide a marriage certificate or legal document confirming the change. The airline typically requires a copy of this documentation before making any changes to your booking.
If your name change is a result of other legal reasons, such as a court-ordered change, you’ll need to provide appropriate legal documents to verify the name change.
4. Name Change Fees
In most cases, if you’re simply correcting a minor name mistake, does not charge a fee. However, if you’re requesting a more significant name modification or a legal name change, you may be subject to an administrative fee, depending on the situation and fare class of your ticket. Always check with customer service to confirm if any fees apply before proceeding with a name change request.
5. When to Request a Name Change
To ensure a smooth travel experience, it’s important to make any necessary name corrections well in advance of your flight. If you’ve noticed an error in your name, contact as soon as possible. The closer you get to your flight, the more complicated and time-consuming the name change process might become. Additionally, airlines require the name on the ticket to match the name on your identification, so it’s critical to address any issues before heading to the airport.
6. How to Request a Name Change
You can request a name change with by reaching out to their customer service team. You can do this by calling the airline’s reservations number or by visiting their official website and logging into your account to manage your booking. If you need to make a correction due to a legal name change, be prepared to provide documentation, such as a marriage certificate or court order.
may also allow you to make minor corrections via their online portal if the error is simple and doesn’t involve a substantial change to your name.
7. Other Considerations
ID Verification: The name on your ticket must match the name on the identification you present at the airport. If there is a discrepancy, you may face delays or even be denied boarding. Always ensure that your name on the ticket matches your government-issued ID.
- Ticket Flexibility: While offers flexibility for correcting minor name errors, substantial changes may require rebooking or cancellation of the original ticket. This could lead to additional fees or a higher fare, especially if the ticket is non-refundable.
- Changing Multiple Names: If you are traveling with others and need to correct multiple names, it’s best to address these issues together rather than making individual requests for each passenger. Coordinating changes in advance can save time and prevent last-minute complications
Conclusion
name change policy offers flexibility for correcting minor spelling mistakes, but it has strict rules when it comes to full name changes or transferring tickets to another person. If you’ve made an error or have experienced a legal name change, it’s essential to contact as early as possible to ensure your name is corrected before your flight. By following the airline’s guidelines and providing the required documentation, you can minimize issues and ensure that your travel experience goes smoothly. Always remember that the name on your ticket must match the name on your ID to avoid any travel disruptions.